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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Feb 26, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNMExplainedYes
Feb 20, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Feb 18, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMOExplainedYes
Feb 13, 2026MortgagesTrouble during payment processPayment processDEExplainedYes
Feb 13, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMOExplainedYes
Feb 5, 2026MortgagesClosing on a mortgageDelays with the closing processNEExplainedYes
Feb 2, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Jan 30, 2026MortgagesTrouble during payment processPayment processMTExplainedYes
Jan 30, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingNHExplainedYes
Jan 28, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 24, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNEExplainedYes
Jan 20, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Jan 20, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNEExplainedYes
Jan 17, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Jan 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jan 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIDExplainedYes
Jan 14, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Jan 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 6, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Dec 30, 2025MortgagesTrouble during payment processPaying off the loanVAMoney backYes
Dec 26, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 26, 2025MortgagesIncorrect information on your reportAccount information incorrectWAExplainedYes
Dec 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectNHExplainedYes
Dec 15, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAKExplainedYes
Dec 13, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNCExplainedYes
Dec 12, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingILExplainedYes
Dec 11, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuORExplainedYes
Dec 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processWAExplainedYes
Dec 4, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Dec 4, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Nov 29, 2025Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Nov 27, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Nov 25, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Nov 21, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Nov 21, 2025MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Nov 20, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceSCExplainedYes
Nov 17, 2025MortgagesClosing on a mortgageFees or costs after closingMOExplainedYes
Nov 13, 2025MortgagesTrouble during payment processPayment processNMExplainedYes
Nov 11, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingSCExplainedYes
Nov 10, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Nov 6, 2025MortgagesClosing on a mortgageDelays with the closing processWAExplainedYes
Nov 6, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuARExplainedYes
Nov 4, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 3, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Oct 30, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneSCExplainedYes
Oct 29, 2025Credit reportingIncorrect information on your reportAccount information incorrectNVExplainedYes
Oct 28, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanALExplainedYes
Oct 12, 2025MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefORExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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