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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Sep 29, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Sep 27, 2025Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Sep 26, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Sep 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Sep 18, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processORExplainedYes
Sep 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNHExplainedYes
Sep 6, 2025Credit reportingIncorrect information on your reportAccount information incorrectTNExplainedYes
Sep 4, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneKSExplainedYes
Sep 4, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 27, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMIExplainedYes
Aug 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processWAFixedYes
Aug 23, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureORExplainedYes
Aug 12, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresMDExplainedYes
Aug 9, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Aug 5, 2025MortgagesTrouble during payment processPayment processMOExplainedYes
Aug 5, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanORExplainedYes
Aug 4, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jul 29, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXExplainedYes
Jul 25, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNVExplainedYes
Jul 24, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureAZExplainedYes
Jul 22, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Jul 18, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeAKExplainedYes
Jul 17, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Jul 15, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuCOFixedYes
Jul 14, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 14, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresGAExplainedYes
Jun 26, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtWAExplainedYes
Jun 23, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 20, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 17, 2025MortgagesStruggling to pay mortgageForeclosureALExplainedYes
Jun 17, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Jun 14, 2025Credit reportingIncorrect information on your reportAccount status incorrectNHExplainedYes
Jun 12, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMAExplainedYes
Jun 10, 2025MortgagesClosing on a mortgageFees or costs after closingMDExplainedYes
Jun 5, 2025Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jun 5, 2025MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Jun 3, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jun 2, 2025Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
May 19, 2025MortgagesImproper use of your reportReporting company used your report improperlyTXExplainedYes
May 8, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMNExplainedYes
May 7, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
May 6, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresORExplainedYes
May 6, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
May 5, 2025MortgagesIncorrect information on your reportAccount information incorrectTXExplainedYes
May 1, 2025Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
May 1, 2025MortgagesTrouble during payment processPayment processNVExplainedYes
Apr 30, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Apr 24, 2025MortgagesTrouble during payment processPayment processNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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