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Heartland Payment Systems credit cards complaints

Consumers have filed 75 complaints about Heartland Payment Systems's credit cards, 33 in the last 12 months (+43%). Heartland Payment Systems answered 100% on time and closed 0% with relief. See the whole Heartland Payment Systems record.

Heartland Payment Systems against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Heartland Payment Systems33+43%100%0%75

Every card issuer ranked

Latest Heartland Payment Systems credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNCExplainedYes
Oct 9, 2026Credit cardsFees or interestProblem with feesFLExplainedYes
Aug 14, 2026Credit cardsFees or interestProblem with feesMOExplainedYes
Jul 29, 2026Credit cardsFees or interestProblem with feesILExplainedYes
Jul 14, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCTExplainedYes
Jun 16, 2026Credit cardsFees or interestProblem with feesILExplainedYes
Jun 8, 2026Credit cardsFees or interestProblem with feesNVExplainedYes
Apr 24, 2026Credit cardsFees or interestProblem with feesNYExplainedYes
Apr 20, 2026Credit cardsFees or interestUnexpected increase in interest ratePAExplainedYes
Apr 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Apr 8, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTNExplainedYes
Mar 30, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Mar 23, 2026Credit cardsFees or interestCharged too much interestFLExplainedYes
Mar 21, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Mar 20, 2026Credit cardsClosing your accountCompany closed your accountPAExplainedYes
Mar 16, 2026Credit cardsFees or interestProblem with feesPAExplainedYes
Mar 6, 2026Credit cardsOther features, terms, or problemsOther problemTXExplainedYes
Mar 2, 2026Credit cardsClosing your accountCan't close your accountSDExplainedYes
Feb 12, 2026Credit cardsClosing your accountCan't close your accountGAExplainedYes
Feb 11, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardDCExplainedYes
Jan 31, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Jan 18, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes
Jan 13, 2026Credit cardsFees or interestProblem with feesOKExplainedYes
Jan 6, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Dec 30, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardPAExplainedYes
Dec 18, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardILExplainedYes
Dec 15, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Dec 11, 2025Credit cardsOther features, terms, or problemsOther problemINExplainedYes
Dec 10, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNYExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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