Credit bureau · complaint record
HireRight Solutions complaints
Filed under HireRight Solutions, Inc.
Consumers have filed 486 complaints about HireRight Solutions since 2013, 140 of them in the last 12 months (+75% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report.
Weak response record. How it works
- Complaints on record
- 486
- Last 12 months
- 140
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 6
- Rank
- #65 of 566
Since January 2013
+75% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 11, 2026
Most complained-about credit bureaus & report companies
HireRight Solutions complaints by month
The busiest month was March 2026 (18 complaints). Complaints in the last 12 months are up 75% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How HireRight Solutions answered last 12 months
- Closed with explanation140100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend3/15+75% vs last year
What HireRight Solutions complaints are about
Top HireRight Solutions problems last 12 months
Inside "Incorrect information on your report"
- Public record information inaccurate 78
- Information is incorrect 71
- Information belongs to someone else 31
- Old information reappears or never goes away 18
- Personal information incorrect 13
- Information that should be on the report is missing 8
Where HireRight Solutions complaints come from
Most complaints: Texas (56), Florida (48), Georgia (33), California (28), Ohio (20).
HireRight Solutions compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Transform CreditCredit reporting | 43 | 152 | D |
| 2 | Flagship Financial GroupCredit reporting | 55 | 149 | C |
| 3 | Bridge ITCredit reporting | 51 | 147 | C |
| 4 | KashableCredit reporting | 51 | 140 | C |
| 5 | HireRight SolutionsCredit reporting | 48 | 140 | D |
| 6 | Fig TechCredit reporting | 60 | 136 | C |
| 7 | Mid-Atlantic FinanceCredit reporting | 66 | 131 | B |
| 8 | Synovus BankCredit reporting | 79 | 129 | B |
Compare side by side: HireRight Solutions vs Transform Credit · HireRight Solutions vs Flagship Financial Group · HireRight Solutions vs Bridge IT · HireRight Solutions vs Kashable
What people say about HireRight Solutions
All experiencesNo experiences with HireRight Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HireRight Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 15, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 9, 2026 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueInvestigation took more than 30 days | Explained |
| Oct 6, 2026 | Credit reporting | Problem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about HireRight Solutions
How many complaints does HireRight Solutions have?
HireRight Solutions has 486 complaints on record since January 2013, including 140 in the last 12 months and 6 in the last 30 days. That makes it number 394 of every company by complaints this year.
Does HireRight Solutions respond to complaints?
Yes. HireRight Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 48/100 (grade D).
What do people complain about most with HireRight Solutions?
The most common problems are incorrect information on your report (221), problem with a company's investigation into an existing issue (130), improper use of your report (52).
Is HireRight Solutions legit?
HireRight Solutions is a real company with a public complaint record: consumers have complained about it 486 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HireRight Solutions legit? for the signals, red flags and how to protect yourself.
Are complaints about HireRight Solutions going up or down?
Up. There were 140 complaints in the last 12 months against 80 in the 12 before (+75%). See every month.
How do I file a complaint against HireRight Solutions?
Complain to HireRight Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HireRight Solutions complaints come from?
Most come from Texas (56), Florida (48), Georgia (33). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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