Mortgage company · complaint record
HomeXpress Mortgage complaints
Filed under HomeXpress Mortgage Corp.
Consumers have filed 6 complaints about HomeXpress Mortgage since 2024, 2 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 6
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #300 of 595
Since February 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 3, 2026
Most complained-about mortgage lenders & servicers
HomeXpress Mortgage complaints by month
The busiest month was January 2025 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How HomeXpress Mortgage answered all time
- Closed with explanation583.3%
- In progress116.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top HomeXpress Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Loan estimate or other related disclosures 2
- Negative impact of inaccurate appraisal 1
Where HomeXpress Mortgage complaints come from
Most complaints: Texas (2), California (1), Massachusetts (1), Nevada (1), Pennsylvania (1).
HomeXpress Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | HomeXpress MortgageMortgages | - | 2 | - |
Compare side by side: HomeXpress Mortgage vs Midwest Loan Services · HomeXpress Mortgage vs Truhome Solutions · HomeXpress Mortgage vs NEXA Mortgage · HomeXpress Mortgage vs Hilltop
What people say about HomeXpress Mortgage
All experiencesNo experiences with HomeXpress Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest HomeXpress Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | In progress |
| Mar 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Sep 2, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jan 28, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jan 28, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Feb 7, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
Questions about HomeXpress Mortgage
How many complaints does HomeXpress Mortgage have?
HomeXpress Mortgage has 6 complaints on record since February 2024, including 2 in the last 12 months and 1 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does HomeXpress Mortgage respond to complaints?
Yes. HomeXpress Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with HomeXpress Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), closing on a mortgage (2), trouble during payment process (1).
Is HomeXpress Mortgage legit?
HomeXpress Mortgage is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is HomeXpress Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against HomeXpress Mortgage?
Complain to HomeXpress Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most HomeXpress Mortgage complaints come from?
Most come from Texas (2), California (1), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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