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Debt collector · complaint record

Houston Finance complaints

Consumers have filed 27 complaints about Houston Finance since 2016, 8 of them in the last 12 months. It answered 87.5% on time and closed 0% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
27

Since July 2016

Last 12 months
8

new vs the year before

Answered on time
87.5%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 15, 2026

Rank
#791 of 1,963

Most complained-about debt collectors

Houston Finance complaints by month

The busiest month was November 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Houston Finance answered all time

  • Closed with non-monetary relief13.7%
  • Closed with explanation2696.3%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Houston Finance complaints are about

  • Debt collection1037%
  • Credit reporting830%
  • Payday & personal loans830%
  • Bank accounts14%

Top Houston Finance problems

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 7

Houston Finance compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Houston FinanceDebt collection-8new87.5%0%-

Compare side by side: Houston Finance vs Green Square · Houston Finance vs EMoneyUSA · Houston Finance vs Mullooly Jeffrey Rooney & Flynn · Houston Finance vs Credit World Services

What people say about Houston Finance

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Latest Houston Finance complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 15, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Apr 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Feb 17, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedNo
Feb 2, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jan 24, 2026Payday & personal loansGetting the loanTXExplainedYes
Dec 12, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 16, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 9, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Sep 17, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Aug 13, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Jul 8, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes

Questions about Houston Finance

How many complaints does Houston Finance have?

Houston Finance has 27 complaints on record since July 2016, including 8 in the last 12 months and 0 in the last 30 days. That makes it number 1,571 of every company by complaints this year.

Does Houston Finance respond to complaints?

Yes. Houston Finance answered 87.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Houston Finance?
Is Houston Finance legit?

Houston Finance is a real company with a public complaint record: consumers have complained about it 27 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Houston Finance legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Houston Finance?

Complain to Houston Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Houston Finance complaints come from?

Most come from Texas (26), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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