Mortgage company · complaint record
Insight One Solutions complaints
Filed under Insight One Solutions, LLC
Consumers have filed 9 complaints about Insight One Solutions since 2020, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since September 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Aug 22, 2026
Most complained-about mortgage lenders & servicers
Insight One Solutions complaints by month
The busiest month was October 2020 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Insight One Solutions answered all time
- Closed with explanation9100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Insight One Solutions complaints are about
Top Insight One Solutions problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 2
- Debt was paid 1
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Insight One Solutions complaints come from
Most complaints: Florida (2), Alabama (1), Massachusetts (1), Maryland (1), North Carolina (1).
Insight One Solutions compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Insight One SolutionsMortgages | - | 1 | - |
Compare side by side: Insight One Solutions vs Midwest Loan Services · Insight One Solutions vs Truhome Solutions · Insight One Solutions vs NEXA Mortgage · Insight One Solutions vs Hilltop
What people say about Insight One Solutions
All experiencesNo experiences with Insight One Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Insight One Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 22, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Mar 10, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 6, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 25, 2021 | Mortgages | Trouble during payment process | Explained |
| Jun 9, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 4, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 19, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 29, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Insight One Solutions
How many complaints does Insight One Solutions have?
Insight One Solutions has 9 complaints on record since September 2020, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Insight One Solutions respond to complaints?
Yes. Insight One Solutions answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Insight One Solutions?
The most common problems are trouble during payment process (2), attempts to collect debt not owed (4), took or threatened to take negative or legal action (1).
Is Insight One Solutions legit?
Insight One Solutions is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Insight One Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Insight One Solutions?
Complain to Insight One Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Insight One Solutions complaints come from?
Most come from Florida (2), Alabama (1), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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