Mortgage company · complaint record
Integrity First Financial Group complaints
Consumers have filed 7 complaints about Integrity First Financial Group since 2016, none in the last 12 months. It answered 14.3% on time and closed 17% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 14.3%
- Closed with relief
- 17%
- Last 30 days
- 0
- Rank
- -
Since February 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 3, 2018
Integrity First Financial Group complaints by month
The busiest month was February 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Integrity First Financial Group answered all time
- Closed with monetary relief114.3%
- Closed with explanation571.4%
- Untimely response114.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Integrity First Financial Group problems
Where Integrity First Financial Group complaints come from
Most complaints: California (1), Florida (1), Illinois (1), Missouri (1), New Mexico (1).
Integrity First Financial Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Integrity First Financial GroupMortgages | - | 0 | - |
Compare side by side: Integrity First Financial Group vs Midwest Loan Services · Integrity First Financial Group vs Truhome Solutions · Integrity First Financial Group vs NEXA Mortgage · Integrity First Financial Group vs Hilltop
What people say about Integrity First Financial Group
All experiencesNo experiences with Integrity First Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Integrity First Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 3, 2018 | Mortgages | Closing on a mortgage | Explained |
| Sep 9, 2017 | Mortgages | Closing on a mortgage | No timely reply |
| Nov 18, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Aug 24, 2016 | Mortgages | Credit decision / Underwriting | Money back |
| Mar 16, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 26, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Feb 23, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Integrity First Financial Group
How many complaints does Integrity First Financial Group have?
Integrity First Financial Group has 7 complaints on record since February 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Integrity First Financial Group respond to complaints?
Yes. Integrity First Financial Group answered 14.3% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Integrity First Financial Group?
The most common problems are application, originator, mortgage broker (4), closing on a mortgage (2), credit decision / Underwriting (1).
Is Integrity First Financial Group legit?
Integrity First Financial Group is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Integrity First Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Integrity First Financial Group?
Complain to Integrity First Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Integrity First Financial Group complaints come from?
Most come from California (1), Florida (1), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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