Interfirst Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Interfirst Mortgage | 0 | new | - | - | 58 |
Every mortgage company ranked
Latest Interfirst Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 11, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jun 27, 2023 | Mortgages | Trouble during payment process | IL | Money back | Yes |
| May 20, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| May 1, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Dec 2, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Oct 12, 2022 | Mortgages | Trouble during payment process | FL | Money back | Yes |
| Aug 24, 2022 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Aug 17, 2022 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Apr 27, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Apr 12, 2022 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Apr 10, 2022 | Mortgages | Closing on a mortgage | VA | Explained | Yes |
| Feb 1, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jan 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Jan 7, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Dec 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Money back | Yes |
| Nov 24, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| Nov 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Money back | Yes |
| Nov 9, 2021 | Mortgages | Struggling to pay mortgage | CO | Explained | Yes |
| Sep 29, 2021 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Sep 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Money back | Yes |
| Aug 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Money back | Yes |
| Aug 3, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Aug 2, 2021 | Mortgages | Closing on a mortgage | LA | Explained | Yes |
| Jul 6, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | DE | Explained | Yes |
| Jun 26, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | IL | Explained | Yes |
| Apr 27, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OH | Explained | Yes |
| Apr 24, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Apr 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Feb 13, 2021 | Mortgages | Trouble during payment process | MN | Money back | Yes |
| Jan 21, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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