Interfirst Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Interfirst Mortgage | 0 | new | - | - | 58 |
Every mortgage company ranked
Latest Interfirst Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 18, 2020 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Dec 10, 2020 | Mortgages | Trouble during payment process | LA | Explained | Yes |
| Dec 6, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Dec 3, 2020 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Dec 1, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Explained | Yes |
| Sep 16, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MN | Explained | Yes |
| Sep 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CO | Explained | Yes |
| Apr 24, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Dec 28, 2016 | Mortgages | Loan servicing, payments, escrow account | MN | Explained | Yes |
| Jun 6, 2016 | Mortgages | Application, originator, mortgage broker | WI | Explained | No |
| Feb 24, 2016 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Feb 20, 2016 | Mortgages | Application, originator, mortgage broker | IL | Explained | Yes |
| Mar 18, 2015 | Mortgages | Credit decision / Underwriting | CA | Explained | Yes |
| Feb 12, 2015 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Jul 8, 2014 | Mortgages | Loan servicing, payments, escrow account | TX | Closed | Yes |
| Oct 20, 2013 | Mortgages | Loan servicing, payments, escrow account | CO | Explained | Yes |
| Oct 2, 2013 | Mortgages | Application, originator, mortgage broker | IN | Explained | Yes |
| Sep 25, 2013 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Aug 24, 2013 | Mortgages | Loan servicing, payments, escrow account | TX | Explained | Yes |
| Jun 19, 2013 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| May 27, 2013 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| May 23, 2013 | Mortgages | Loan servicing, payments, escrow account | - | Explained | Yes |
| Mar 20, 2013 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | Yes |
| Dec 8, 2012 | Mortgages | Loan servicing, payments, escrow account | IL | Explained | No |
| Oct 22, 2012 | Mortgages | Loan servicing, payments, escrow account | OR | Explained | Yes |
| Apr 21, 2012 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | No |
| Mar 30, 2012 | Mortgages | Application, originator, mortgage broker | CA | Money back | No |
| Mar 22, 2012 | Mortgages | Settlement process and costs | CA | No timely reply | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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