Bank · complaint record
Interfirst Mortgage complaints
Filed under INTERFIRST MORTGAGE COMPANY
Consumers have filed 63 complaints about Interfirst Mortgage since 2012, 2 of them in the last 12 months. It answered 0% on time and closed 13% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 63
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 13%
- Last 30 days
- 1
- Rank
- #155 of 188
Since March 2012
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 23, 2026
Most complained-about banks & credit unions
Interfirst Mortgage complaints by month
The busiest month was December 2020 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Interfirst Mortgage answered all time
- Closed with monetary relief812.7%
- Closed with explanation5181%
- Closed11.6%
- Untimely response34.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Interfirst Mortgage complaints are about
Top Interfirst Mortgage problems
Where Interfirst Mortgage complaints come from
Most complaints: California (12), Texas (10), Florida (9), Colorado (6), Illinois (6).
Interfirst Mortgage compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Interfirst MortgageBank accounts | - | 2 | - |
Compare side by side: Interfirst Mortgage vs Bancfirst · Interfirst Mortgage vs Banner · Interfirst Mortgage vs Customers Bancorp · Interfirst Mortgage vs RBC Bank
What people say about Interfirst Mortgage
All experiencesNo experiences with Interfirst Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Interfirst Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | No timely reply |
| Apr 30, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | No timely reply |
| Oct 3, 2023 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Aug 11, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 27, 2023 | Mortgages | Trouble during payment process | Money back |
| May 20, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 1, 2023 | Mortgages | Trouble during payment process | Explained |
| Dec 2, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 12, 2022 | Mortgages | Trouble during payment process | Money back |
| Aug 24, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 17, 2022 | Mortgages | Trouble during payment process | Explained |
| Apr 27, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Interfirst Mortgage
How many complaints does Interfirst Mortgage have?
Interfirst Mortgage has 63 complaints on record since March 2012, including 2 in the last 12 months and 1 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Interfirst Mortgage respond to complaints?
Yes. Interfirst Mortgage answered 0% of its complaints on time (within 15 days) and closed 13% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Interfirst Mortgage?
The most common problems are incorrect information on your report (1), managing an account (1), applying for a mortgage or refinancing an existing mortgage (20).
Is Interfirst Mortgage legit?
Interfirst Mortgage is a real company with a public complaint record: consumers have complained about it 63 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Interfirst Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Interfirst Mortgage?
Complain to Interfirst Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Interfirst Mortgage complaints come from?
Most come from California (12), Texas (10), Florida (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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