Mortgage company · complaint record
JHL, LLC complaints
Consumers have filed 14 complaints about JHL, LLC since 2024, 7 of them in the last 12 months. It answered 14.3% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 7
- Answered on time
- 14.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #158 of 595
Since December 2024
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 12, 2026
Most complained-about mortgage lenders & servicers
JHL, LLC complaints by month
The busiest month was December 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How JHL, LLC answered all time
- Closed with explanation1392.9%
- Untimely response17.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What JHL, LLC complaints are about
Top JHL, LLC problems
Inside "Closing on a mortgage"
- Changes in loan terms during or after closing 3
- Closing disclosure or other related disclosures 2
- Delays with the closing process 1
- Trying to communicate with the company to fix an issue with the loan closing 1
Where JHL, LLC complaints come from
Most complaints: Florida (5), South Carolina (3), North Carolina (2), Texas (2), Pennsylvania (1).
JHL, LLC compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | JHL, LLCMortgages | - | 7 | - |
Compare side by side: JHL, LLC vs Midwest Loan Services · JHL, LLC vs Truhome Solutions · JHL, LLC vs NEXA Mortgage · JHL, LLC vs Hilltop
What people say about JHL, LLC
All experiencesNo experiences with JHL, LLC yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest JHL, LLC complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Aug 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jul 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| May 11, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | No timely reply |
| May 5, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Mar 29, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Mar 9, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Sep 2, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 22, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Mar 28, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Mar 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Feb 24, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
Questions about JHL, LLC
How many complaints does JHL, LLC have?
JHL, LLC has 14 complaints on record since December 2024, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does JHL, LLC respond to complaints?
Yes. JHL, LLC answered 14.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with JHL, LLC?
The most common problems are closing on a mortgage (7), applying for a mortgage or refinancing an existing mortgage (6), other transaction problem (1).
Is JHL, LLC legit?
JHL, LLC is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is JHL, LLC legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against JHL, LLC?
Complain to JHL, LLC in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most JHL, LLC complaints come from?
Most come from Florida (5), South Carolina (3), North Carolina (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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