Auto loans & leases
John Gibson Auto Sales auto loans & leases complaints
Consumers have filed 11 complaints about John Gibson Auto Sales's auto loans & leases, 2 in the last 12 months. John Gibson Auto Sales answered 100% on time and closed 0% with relief. See the whole John Gibson Auto Sales record.
John Gibson Auto Sales against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | John Gibson Auto Sales | 2 | 100% | 0% |
Latest John Gibson Auto Sales auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Dec 27, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 11, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 27, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jan 31, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 8, 2023 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 10, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 9, 2022 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Aug 26, 2022 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Nov 28, 2021 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 22, 2020 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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