Auto lender · complaint record
John Gibson Auto Sales complaints
Filed under JOHN GIBSON AUTO SALES, INC.
Consumers have filed 27 complaints about John Gibson Auto Sales since 2018, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 27
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #84 of 193
Since July 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 19, 2026
Most complained-about auto lenders
John Gibson Auto Sales complaints by month
The busiest month was January 2023 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How John Gibson Auto Sales answered all time
- Closed with explanation27100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What John Gibson Auto Sales complaints are about
Top John Gibson Auto Sales problems
Inside "Improper use of your report"
- Reporting company used your report improperly 5
Where John Gibson Auto Sales complaints come from
Most complaints: Arkansas (23), Tennessee (2), Texas (1), Missouri (1).
John Gibson Auto Sales compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | John Gibson Auto SalesAuto loans & leases | - | 3 | - |
Compare side by side: John Gibson Auto Sales vs The Savings Group · John Gibson Auto Sales vs AC AutoPay LLC, Denver, CO Branch · John Gibson Auto Sales vs CARS Acquisition · John Gibson Auto Sales vs EA Holdings
What people say about John Gibson Auto Sales
All experiencesNo experiences with John Gibson Auto Sales yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest John Gibson Auto Sales complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 19, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Dec 27, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 25, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 11, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 10, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 27, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Aug 7, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 5, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 1, 2023 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Jan 31, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 31, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Jan 12, 2023 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
Questions about John Gibson Auto Sales
How many complaints does John Gibson Auto Sales have?
John Gibson Auto Sales has 27 complaints on record since July 2018, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does John Gibson Auto Sales respond to complaints?
Yes. John Gibson Auto Sales answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with John Gibson Auto Sales?
The most common problems are problem with a company's investigation into an existing problem (2), problems at the end of the loan or lease (2), improper use of your report (5).
Is John Gibson Auto Sales legit?
John Gibson Auto Sales is a real company with a public complaint record: consumers have complained about it 27 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is John Gibson Auto Sales legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against John Gibson Auto Sales?
Complain to John Gibson Auto Sales in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most John Gibson Auto Sales complaints come from?
Most come from Arkansas (23), Tennessee (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about John Gibson Auto Sales
No comments yet. Start the conversation - questions are welcome too.