Debt collector · complaint record
Kelsting Group complaints
Filed under Kelsting Group, Inc.
Consumers have filed 255 complaints about Kelsting Group since 2013, 26 of them in the last 12 months (-10% on the year before). It answered 73.1% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Poor response record. How it works
- Complaints on record
- 255
- Last 12 months
- 26
- Answered on time
- 73.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #457 of 1,963
Since August 2013
-10% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Aug 17, 2026
Most complained-about debt collectors
Kelsting Group complaints by month
The busiest month was January 2023 (6 complaints). Complaints in the last 12 months are down 10% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Kelsting Group answered last 12 months
- Closed with explanation26100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4573.1% on time
- Relief for customers0/400% closed with relief
- Complaint trend13/15-10% vs last year
What Kelsting Group complaints are about
Top Kelsting Group problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 51
- Debt was paid 13
- Debt was result of identity theft 11
- Debt was already discharged in bankruptcy and is no longer owed 2
Where Kelsting Group complaints come from
Most complaints: California (238), Georgia (3), Nevada (3), Michigan (2), Arizona (1).
Kelsting Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | UlrsDebt collection | 15 | 26 | F |
| 2 | Debt Collectors InternationalDebt collection | 54 | 26 | C |
| 3 | Global Credit & CollectionDebt collection | 3 | 26 | F |
| 4 | Recovery Management SolutionsDebt collection | 51 | 26 | C |
| 5 | Constar Financial ServicesDebt collection | 33 | 26 | F |
| 6 | Triton Recovery GroupDebt collection | 29 | 26 | F |
| 7 | Cars AmericaDebt collection | 10 | 26 | F |
| 8 | Kelsting GroupDebt collection | 13 | 26 | F |
Compare side by side: Kelsting Group vs Ulrs · Kelsting Group vs Debt Collectors International · Kelsting Group vs Global Credit & Collection · Kelsting Group vs Recovery Management Solutions
What people say about Kelsting Group
All experiencesNo experiences with Kelsting Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Kelsting Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 17, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 16, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jul 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 22, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 20, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| May 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Kelsting Group
How many complaints does Kelsting Group have?
Kelsting Group has 255 complaints on record since August 2013, including 26 in the last 12 months and 0 in the last 30 days. That makes it number 947 of every company by complaints this year.
Does Kelsting Group respond to complaints?
Yes. Kelsting Group answered 73.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 13/100 (grade F).
What do people complain about most with Kelsting Group?
The most common problems are attempts to collect debt not owed (77), false statements or representation (32), written notification about debt (25).
Is Kelsting Group legit?
Kelsting Group is a real company with a public complaint record: consumers have complained about it 255 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Kelsting Group legit? for the signals, red flags and how to protect yourself.
Are complaints about Kelsting Group going up or down?
Down. There were 26 complaints in the last 12 months against 29 in the 12 before (-10%). See every month.
How do I file a complaint against Kelsting Group?
Complain to Kelsting Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Kelsting Group complaints come from?
Most come from California (238), Georgia (3), Nevada (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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