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Complaint log

Klarna complaint log

The newest complaints about Klarna, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Oct 14, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMSExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKSMoney backYes
Oct 14, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMDExplainedNo
Oct 14, 2026Payday & personal loansProblem when making paymentsSCExplainedYes
Oct 14, 2026Payday & personal loansProblem when making paymentsMDIn progressYes
Oct 14, 2026Payday & personal loansProblem when making paymentsOHMoney backYes
Oct 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemNYIn progressYes
Oct 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Oct 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyLAIn progressYes
Oct 13, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAMoney backNo
Oct 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Oct 13, 2026Payday & personal loansProblem when making paymentsTXMoney backNo
Oct 13, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Oct 13, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Oct 13, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Oct 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedNo
Oct 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 12, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 12, 2026Money transfers & appsUnauthorized transactions or other transaction problemNJExplainedYes
Oct 12, 2026Payday & personal loansCharged fees or interest you didn't expectALExplainedNo
Oct 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Oct 12, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedNo
Oct 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Oct 11, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Oct 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Oct 10, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedNo
Oct 10, 2026Payday & personal loansProblem when making paymentsCAFixedNo
Oct 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Oct 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNJExplainedYes
Oct 9, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTNExplainedYes
Oct 9, 2026Bank accountsManaging an accountDeposits and withdrawalsMAExplainedNo
Oct 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedNo
Oct 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsTXExplainedNo
Oct 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 9, 2026Payday & personal loansCharged fees or interest you didn't expectORExplainedYes
Oct 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Oct 9, 2026Payday & personal loansProblem with additional add-on products or servicesLAExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Oct 9, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountNJExplainedYes
Oct 9, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMDExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsINMoney backNo
Oct 9, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMSExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Oct 8, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAMoney backYes
Oct 8, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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