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Crypto

Kraken crypto complaints

Consumers have filed 597 complaints about Kraken's crypto, 271 in the last 12 months (+92%). Kraken answered 99.6% on time and closed 0% with relief. See the whole Kraken record.

Kraken against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest Kraken crypto complaints

ReceivedAboutIssueStateAnswerOn time
Nov 16, 2025CryptoFraud or scamCAExplainedYes
Nov 15, 2025CryptoFraud or scamMIExplainedYes
Nov 13, 2025CryptoMoney was not available when promisedMAExplainedYes
Nov 12, 2025CryptoConfusing or missing disclosuresMIExplainedYes
Nov 11, 2025CryptoMoney was not available when promisedFLExplainedYes
Nov 10, 2025CryptoOther transaction problemWAExplainedYes
Nov 8, 2025CryptoMoney was not available when promisedVAExplainedYes
Nov 7, 2025CryptoMoney was not available when promised-ExplainedYes
Nov 6, 2025CryptoFraud or scamFLExplainedYes
Oct 30, 2025CryptoMoney was not available when promisedFLExplainedYes
Oct 27, 2025CryptoMoney was not available when promisedFLExplainedYes
Oct 27, 2025CryptoFraud or scamILExplainedNo
Oct 24, 2025CryptoMoney was not available when promisedCAExplainedYes
Oct 24, 2025CryptoOther service problemTXExplainedYes
Oct 15, 2025CryptoMoney was not available when promisedMAExplainedYes
Oct 14, 2025CryptoOther transaction problemPAExplainedYes
Oct 14, 2025CryptoOther service problemMNExplainedYes
Oct 11, 2025CryptoOther transaction problemNJExplainedYes
Oct 11, 2025CryptoOther transaction problemNCExplainedYes
Oct 10, 2025CryptoOther service problemCTExplainedYes
Oct 9, 2025CryptoFraud or scamMIExplainedYes
Oct 8, 2025CryptoMoney was not available when promisedMOExplainedYes
Oct 8, 2025CryptoMoney was not available when promisedMIExplainedYes
Oct 5, 2025CryptoFraud or scamNCExplainedYes
Oct 5, 2025CryptoFraud or scam-ExplainedYes
Oct 4, 2025CryptoOther transaction problemNCExplainedYes
Oct 3, 2025CryptoWrong amount charged or received-ExplainedYes
Sep 29, 2025CryptoFraud or scamINExplainedYes
Sep 28, 2025CryptoFraud or scamFLExplainedYes
Sep 21, 2025CryptoMoney was not available when promisedMAExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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