Mortgage company · complaint record
LendUS complaints
Filed under LendUS, LLC
Consumers have filed 14 complaints about LendUS since 2012, none in the last 12 months. It answered 85.7% on time and closed 21% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 85.7%
- Closed with relief
- 21%
- Last 30 days
- 0
- Rank
- -
Since February 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 23, 2017
LendUS complaints by month
The busiest month was September 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How LendUS answered all time
- Closed with monetary relief321.4%
- Closed with explanation1178.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top LendUS problems
LendUS compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | LendUSMortgages | - | 0 | - |
Compare side by side: LendUS vs Midwest Loan Services · LendUS vs Truhome Solutions · LendUS vs NEXA Mortgage · LendUS vs Hilltop
What people say about LendUS
All experiencesNo experiences with LendUS yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest LendUS complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 23, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 18, 2017 | Mortgages | Closing on a mortgage | Money back |
| Jun 27, 2017 | Mortgages | Closing on a mortgage | Explained |
| Apr 17, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Mar 16, 2017 | Mortgages | Other | Explained |
| Feb 9, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Nov 11, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 14, 2016 | Mortgages | Application, originator, mortgage broker | Money back |
| May 7, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Sep 29, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Sep 17, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| May 18, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
Questions about LendUS
How many complaints does LendUS have?
LendUS has 14 complaints on record since February 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does LendUS respond to complaints?
Yes. LendUS answered 85.7% of its complaints on time (within 15 days) and closed 21% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with LendUS?
The most common problems are application, originator, mortgage broker (6), closing on a mortgage (2), loan servicing, payments, escrow account (2).
Is LendUS legit?
LendUS is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LendUS legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against LendUS?
Complain to LendUS in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most LendUS complaints come from?
Most come from California (13), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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