Mortgage company · complaint record
Liberty Home Mortgage complaints
Filed under Liberty Home Mortgage Corporation
Consumers have filed 8 complaints about Liberty Home Mortgage since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 8, 2024
Liberty Home Mortgage complaints by month
The busiest month was February 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Liberty Home Mortgage answered all time
- Closed with explanation8100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Liberty Home Mortgage complaints are about
Top Liberty Home Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 1
Where Liberty Home Mortgage complaints come from
Most complaints: Florida (2), Georgia (2), Illinois (1), New York (1), Ohio (1).
Liberty Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Liberty Home MortgageMortgages | - | 0 | - |
Compare side by side: Liberty Home Mortgage vs Midwest Loan Services · Liberty Home Mortgage vs Truhome Solutions · Liberty Home Mortgage vs NEXA Mortgage · Liberty Home Mortgage vs Hilltop
What people say about Liberty Home Mortgage
All experiencesNo experiences with Liberty Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Liberty Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 8, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Jul 13, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 26, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 28, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 28, 2021 | Mortgages | Trouble during payment process | Explained |
| Mar 11, 2021 | Mortgages | Closing on a mortgage | Explained |
| Feb 11, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 5, 2021 | Mortgages | Closing on a mortgage | Explained |
Questions about Liberty Home Mortgage
How many complaints does Liberty Home Mortgage have?
Liberty Home Mortgage has 8 complaints on record since February 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Liberty Home Mortgage respond to complaints?
Yes. Liberty Home Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Liberty Home Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), closing on a mortgage (2), trouble during payment process (1).
Is Liberty Home Mortgage legit?
Liberty Home Mortgage is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Liberty Home Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Liberty Home Mortgage?
Complain to Liberty Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Liberty Home Mortgage complaints come from?
Most come from Florida (2), Georgia (2), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Liberty Home Mortgage
No comments yet. Start the conversation - questions are welcome too.