Live Well Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Live Well Financial | 0 | new | - | - | 45 |
Every mortgage company ranked
Latest Live Well Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2021 | Mortgages | Trouble during payment process | FL | No timely reply | No |
| Jul 14, 2021 | Mortgages | Trouble during payment process | VA | No timely reply | No |
| May 7, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Apr 29, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Dec 6, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TN | Explained | Yes |
| Dec 4, 2018 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 6, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 1, 2018 | Mortgages | Struggling to pay mortgage | OH | Explained | Yes |
| May 21, 2018 | Mortgages | Struggling to pay mortgage | MN | Explained | Yes |
| Jan 31, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NJ | Explained | Yes |
| Jan 23, 2018 | Mortgages | Closing on a mortgage | AZ | Explained | Yes |
| Jan 11, 2018 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Dec 12, 2017 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Dec 4, 2017 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Nov 7, 2017 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 24, 2017 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Aug 24, 2017 | Mortgages | Struggling to pay mortgage | NY | Explained | Yes |
| Aug 17, 2017 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Aug 9, 2017 | Mortgages | Struggling to pay mortgage | AZ | Explained | Yes |
| Aug 2, 2017 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Aug 1, 2017 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| May 16, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | No |
| Mar 20, 2017 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Jan 21, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | Explained | Yes |
| Dec 27, 2016 | Mortgages | Loan servicing, payments, escrow account | CT | Explained | No |
| Oct 27, 2016 | Mortgages | Application, originator, mortgage broker | CA | Explained | Yes |
| Oct 3, 2016 | Mortgages | Application, originator, mortgage broker | FL | Explained | Yes |
| Sep 29, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Jul 1, 2016 | Mortgages | Loan modification,collection,foreclosure | PA | Explained | Yes |
| Jun 23, 2016 | Mortgages | Application, originator, mortgage broker | PA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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