Mortgage company · complaint record
M/I Homes complaints
Filed under M/I Homes, Inc.
Consumers have filed 11 complaints about M/I Homes since 2023, 3 of them in the last 12 months. It answered 100% on time and closed 33% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 33%
- Last 30 days
- 0
- Rank
- #250 of 595
Since January 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 10, 2026
Most complained-about mortgage lenders & servicers
M/I Homes complaints by month
The busiest month was March 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How M/I Homes answered all time
- Closed with non-monetary relief19.1%
- Closed with explanation1090.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top M/I Homes problems
Inside "Closing on a mortgage"
- Changes in loan terms during or after closing 2
- Delays with the closing process 1
- Trying to communicate with the company to fix an issue with the loan closing 1
Where M/I Homes complaints come from
Most complaints: Texas (7), Ohio (2), Illinois (1), New York (1).
M/I Homes compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | M/I HomesMortgages | - | 3 | - |
Compare side by side: M/I Homes vs Midwest Loan Services · M/I Homes vs Truhome Solutions · M/I Homes vs NEXA Mortgage · M/I Homes vs Hilltop
What people say about M/I Homes
All experiencesNo experiences with M/I Homes yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest M/I Homes complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 10, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Oct 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Fixed |
| Apr 10, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jun 11, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Dec 6, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Nov 5, 2024 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Feb 29, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 28, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Mar 13, 2023 | Mortgages | Trouble during payment process | Explained |
| Mar 8, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 14, 2023 | Mortgages | Struggling to pay mortgage | Explained |
Questions about M/I Homes
How many complaints does M/I Homes have?
M/I Homes has 11 complaints on record since January 2023, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does M/I Homes respond to complaints?
Yes. M/I Homes answered 100% of its complaints on time (within 15 days) and closed 33% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with M/I Homes?
The most common problems are closing on a mortgage (4), applying for a mortgage or refinancing an existing mortgage (4), trouble during payment process (2).
Is M/I Homes legit?
M/I Homes is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is M/I Homes legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against M/I Homes?
Complain to M/I Homes in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most M/I Homes complaints come from?
Most come from Texas (7), Ohio (2), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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