Lender · complaint record
Master Finance complaints
Filed under Master Finance Company
Consumers have filed 19 complaints about Master Finance since 2015, 4 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay your loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #128 of 272
Since July 2015
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Sep 29, 2026
Most complained-about personal & payday lenders
Master Finance complaints by month
The busiest month was August 2015 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Master Finance answered all time
- Closed with explanation19100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Master Finance complaints are about
Top Master Finance problems
Where Master Finance complaints come from
Most complaints: Texas (8), Missouri (7), Oklahoma (2), Tennessee (1), Virginia (1).
Master Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Master FinancePayday & personal loans | - | 4 | - |
Compare side by side: Master Finance vs SoLo Funds · Master Finance vs AAA Auto Title Loans · Master Finance vs Powerpay · Master Finance vs AmeriCash
What people say about Master Finance
All experiencesNo experiences with Master Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Master Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 29, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 9, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| May 31, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Dec 11, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Oct 9, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 22, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 12, 2023 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 9, 2021 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Jan 14, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 8, 2017 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 5, 2017 | Payday & personal loans | Struggling to pay your loan | Explained |
Questions about Master Finance
How many complaints does Master Finance have?
Master Finance has 19 complaints on record since July 2015, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Master Finance respond to complaints?
Yes. Master Finance answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Master Finance?
The most common problems are struggling to pay your loan (4), incorrect information on your report (3), false statements or representation (1).
Is Master Finance legit?
Master Finance is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Master Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Master Finance?
Complain to Master Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Master Finance complaints come from?
Most come from Texas (8), Missouri (7), Oklahoma (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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