Auto loans & leases
Mercedes-Benz Financial Services auto loans & leases complaints
Consumers have filed 1,385 complaints about Mercedes-Benz Financial Services's auto loans & leases, 270 in the last 12 months (-5%). Mercedes-Benz Financial Services answered 99.6% on time and closed 0% with relief. See the whole Mercedes-Benz Financial Services record.
Mercedes-Benz Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Mercedes-Benz Financial Services | 270 | 99.6% | 0% |
Latest Mercedes-Benz Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 6, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Nov 5, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Nov 5, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | In progress |
| Nov 3, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | In progress |
| Nov 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 1, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | In progress |
| Oct 31, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Oct 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 27, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Oct 27, 2026 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 23, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 19, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Oct 17, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 16, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Oct 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Oct 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 11, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 6, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 5, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 3, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 2, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Sep 29, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Sep 28, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Sep 26, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 23, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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