Debt collector · complaint record
Merchants and Professional Bureau complaints
Filed under Merchants and Professional Bureau, Inc.
Consumers have filed 295 complaints about Merchants and Professional Bureau since 2013, none in the last 12 months. It answered 99% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 295
- Last 12 months
- 0
- Answered on time
- 99%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 3, 2025
Merchants and Professional Bureau complaints by month
The busiest month was January 2020 (14 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Merchants and Professional Bureau answered all time
- Closed with non-monetary relief10.3%
- Closed with explanation29198.6%
- Untimely response31%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Merchants and Professional Bureau complaints are about
Top Merchants and Professional Bureau problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 51
- Debt was paid 21
- Debt was result of identity theft 16
- Debt was already discharged in bankruptcy and is no longer owed 1
Where Merchants and Professional Bureau complaints come from
Most complaints: Texas (250), California (8), Florida (6), Georgia (3), Illinois (3).
Merchants and Professional Bureau compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Merchants and Professional BureauDebt collection | - | 0 | - |
Compare side by side: Merchants and Professional Bureau vs Green Square · Merchants and Professional Bureau vs EMoneyUSA · Merchants and Professional Bureau vs Mullooly Jeffrey Rooney & Flynn · Merchants and Professional Bureau vs Credit World Services
What people say about Merchants and Professional Bureau
All experiencesNo experiences with Merchants and Professional Bureau yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Merchants and Professional Bureau complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 3, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| May 31, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Nov 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 18, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 11, 2022 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| Nov 10, 2022 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Nov 9, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 17, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 16, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 14, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 7, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 30, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Questions about Merchants and Professional Bureau
How many complaints does Merchants and Professional Bureau have?
Merchants and Professional Bureau has 295 complaints on record since December 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Merchants and Professional Bureau respond to complaints?
Yes. Merchants and Professional Bureau answered 99% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Merchants and Professional Bureau?
The most common problems are attempts to collect debt not owed (89), written notification about debt (67), incorrect information on your report (24).
Is Merchants and Professional Bureau legit?
Merchants and Professional Bureau is a real company with a public complaint record: consumers have complained about it 295 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Merchants and Professional Bureau legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Merchants and Professional Bureau?
Complain to Merchants and Professional Bureau in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Merchants and Professional Bureau complaints come from?
Most come from Texas (250), California (8), Florida (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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