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Debt collector · complaint record

Remex complaints

Consumers have filed 350 complaints about Remex since 2013, 39 of them in the last 12 months (+225% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
350

Since November 2013

Last 12 months
39

+225% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Nov 2, 2026

Rank
#363 of 1,963

Most complained-about debt collectors

Remex complaints by month

The busiest month was January 2022 (10 complaints). Complaints in the last 12 months are up 225% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Remex answered last 12 months

  • Closed with explanation39100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend0/15+225% vs last year

What Remex complaints are about

Top Remex problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 73
  • Debt was paid 33
  • Debt was result of identity theft 9

Where Remex complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New Jersey (227), New York (27), Pennsylvania (24), Florida (9), Massachusetts (7).

Remex compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Merchants Credit BureauDebt collection4739+179%100%3%D
2Reliable Credit AssociationDebt collection1239+39%71.8%8%F
3RMS-Recovery Management ServicesDebt collection4039+34%97.4%0%D
4UnisaDebt collection1839+50%66.7%15%F
5Collections USADebt collection4839-34%97.4%0%D
6Texas GuaranteedDebt collection6039-25%100%0%C
7United AccountsDebt collection539+50%46.2%0%F
8RemexDebt collection4539+225%100%0%D

Compare side by side: Remex vs Merchants Credit Bureau · Remex vs Reliable Credit Association · Remex vs RMS-Recovery Management Services · Remex vs Unisa

What people say about Remex

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Latest Remex complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMIExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsIDExplainedYes
Oct 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectNHExplainedYes
Oct 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Sep 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Sep 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Sep 15, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputePAExplainedYes
Sep 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Sep 6, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJExplainedYes
Aug 31, 2026Debt collectionAttempts to collect debt not owedDebt was paidMAExplainedYes
Aug 26, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes

Questions about Remex

How many complaints does Remex have?

Remex has 350 complaints on record since November 2013, including 39 in the last 12 months and 2 in the last 30 days. That makes it number 768 of every company by complaints this year.

Does Remex respond to complaints?

Yes. Remex answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).

What do people complain about most with Remex?
Is Remex legit?

Remex is a real company with a public complaint record: consumers have complained about it 350 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Remex legit? for the signals, red flags and how to protect yourself.

Are complaints about Remex going up or down?

Up. There were 39 complaints in the last 12 months against 12 in the 12 before (+225%). See every month.

How do I file a complaint against Remex?

Complain to Remex in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Remex complaints come from?

Most come from New Jersey (227), New York (27), Pennsylvania (24). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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