Mortgages
Money Source mortgages complaints
Consumers have filed 799 complaints about Money Source's mortgages, 7 in the last 12 months. Money Source answered 100% on time and closed 0% with relief. See the whole Money Source record.
Money Source against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Money Source | 7 | 100% | 0% |
Latest Money Source mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 21, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Apr 21, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 1, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 27, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Mar 23, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 29, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Sep 24, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 23, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 1, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 13, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 12, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 6, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 2, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 26, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 25, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 7, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Aug 3, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 22, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jul 18, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jul 12, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 8, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Jun 19, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 1, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Mar 18, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 4, 2024 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 31, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 26, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 11, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 14, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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