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Mortgage company · complaint record

Mortgage One Funding complaints

Consumers have filed 14 complaints about Mortgage One Funding since 2024, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
14

Since January 2024

Last 12 months
5

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
1

Newest: Oct 28, 2026

Rank
#193 of 595

Most complained-about mortgage lenders & servicers

Mortgage One Funding complaints by month

The busiest month was October 2024 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Mortgage One Funding answered all time

  • Closed with explanation14100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Mortgage One Funding complaints are about

  • Mortgages1393%
  • Credit cards17%

Top Mortgage One Funding problems

Inside "Applying for a mortgage or refinancing an existing mortgage"

  • Confusing or misleading advertising or marketing 6
  • Trying to communicate with the company to fix an issue with the application process 5
  • Fees or costs during the application process 2

Where Mortgage One Funding complaints come from

ALAKAZARCACOCTDEDCFLGAHIIDILINIAKSKYLAMEMDMAMIMNMSMOMTNENVNHNJNMNYNCNDOHOKORPAPRRISCSDTNTXUTVTVAWAWVWIWY
Complaints per 100,000 peopleFewerMore

Most complaints: Kansas (2), Virginia (2), California (2), Maine (1), Michigan (1).

Mortgage One Funding compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Mortgage One FundingMortgages-5new100%0%-

Compare side by side: Mortgage One Funding vs Midwest Loan Services · Mortgage One Funding vs Truhome Solutions · Mortgage One Funding vs NEXA Mortgage · Mortgage One Funding vs Hilltop

What people say about Mortgage One Funding

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Latest Mortgage One Funding complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMEExplainedYes
Sep 28, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardOHExplainedYes
Sep 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMIExplainedYes
Mar 18, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processGAExplainedYes
Dec 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processKSExplainedYes
Aug 1, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processALExplainedYes
Feb 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jan 13, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingVAExplainedYes
Nov 18, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNJExplainedYes
Oct 15, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Oct 3, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingWAExplainedYes
Oct 2, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingKSExplainedYes

Questions about Mortgage One Funding

How many complaints does Mortgage One Funding have?

Mortgage One Funding has 14 complaints on record since January 2024, including 5 in the last 12 months and 1 in the last 30 days. That makes it number 1,875 of every company by complaints this year.

Does Mortgage One Funding respond to complaints?

Yes. Mortgage One Funding answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Mortgage One Funding?
Is Mortgage One Funding legit?

Mortgage One Funding is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage One Funding legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Mortgage One Funding?

Complain to Mortgage One Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Mortgage One Funding complaints come from?

Most come from Kansas (2), Virginia (2), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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