Mortgage company · complaint record
Movement Mortgage complaints
Filed under Movement Mortgage LLC
Consumers have filed 556 complaints about Movement Mortgage since 2013, 89 of them in the last 12 months (+17% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is struggling to pay mortgage. It is the 39th most complained-about of 595 mortgage lenders & servicers this year.
Average response record. How it works
- Complaints on record
- 556
- Last 12 months
- 89
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 7
- Rank
- #39 of 595
Since June 2013
+17% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 6, 2026
Most complained-about mortgage lenders & servicers
Movement Mortgage complaints by month
The busiest month was September 2026 (14 complaints). Complaints in the last 12 months are up 17% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Movement Mortgage answered last 12 months
- Closed with explanation8696.6%
- In progress33.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend8/15+17% vs last year
What Movement Mortgage complaints are about
Top Movement Mortgage problems last 12 months
Inside "Struggling to pay mortgage"
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 16
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 14
- An existing modification, forbearance plan, short sale, or other loss mitigation relief 8
- Foreclosure 7
Where Movement Mortgage complaints come from
Most complaints: North Carolina (83), Georgia (52), Florida (47), South Carolina (40), Virginia (40).
Movement Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Vanderbilt Mortgage & FinanceMortgages | 60 | 128 | C |
| 2 | Guaranteed RateMortgages | 45 | 118 | D |
| 3 | Data MortgageMortgages | 52 | 112 | C |
| 4 | Peer AdvisorsMortgages | 43 | 109 | D |
| 5 | Movement MortgageMortgages | 53 | 89 | C |
| 6 | Lennar Financial ServicesMortgages | 47 | 87 | D |
| 7 | Mortgage Solutions of ColoradoMortgages | 54 | 71 | C |
| 8 | Sun West MortgageMortgages | 45 | 71 | D |
Compare side by side: Movement Mortgage vs Vanderbilt Mortgage & Finance · Movement Mortgage vs Guaranteed Rate · Movement Mortgage vs Data Mortgage · Movement Mortgage vs Peer Advisors
What people say about Movement Mortgage
All experiencesNo experiences with Movement Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Movement Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Oct 31, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 25, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 22, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Oct 16, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Oct 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 10, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 2, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Oct 1, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
Questions about Movement Mortgage
How many complaints does Movement Mortgage have?
Movement Mortgage has 556 complaints on record since June 2013, including 89 in the last 12 months and 7 in the last 30 days. That makes it number 503 of every company by complaints this year.
Does Movement Mortgage respond to complaints?
Yes. Movement Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with Movement Mortgage?
The most common problems are struggling to pay mortgage (65), trouble during payment process (159), applying for a mortgage or refinancing an existing mortgage (99).
Is Movement Mortgage legit?
Movement Mortgage is a real company with a public complaint record: consumers have complained about it 556 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Movement Mortgage legit? for the signals, red flags and how to protect yourself.
Are complaints about Movement Mortgage going up or down?
Up. There were 89 complaints in the last 12 months against 76 in the 12 before (+17%). See every month.
How do I file a complaint against Movement Mortgage?
Complain to Movement Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Movement Mortgage complaints come from?
Most come from North Carolina (83), Georgia (52), Florida (47). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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