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Debt collector · complaint record

MSCB complaints

Consumers have filed 57 complaints about MSCB since 2018, 17 of them in the last 12 months (+70% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
57

Since April 2018

Last 12 months
17

+70% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 28, 2026

Rank
#574 of 1,963

Most complained-about debt collectors

MSCB complaints by month

The busiest month was November 2020 (5 complaints). Complaints in the last 12 months are up 70% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How MSCB answered all time

  • Closed with explanation57100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What MSCB complaints are about

Top MSCB problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 15
  • Debt was paid 4
  • Debt was already discharged in bankruptcy and is no longer owed 1
  • Debt was result of identity theft 1

Where MSCB complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Tennessee (25), Mississippi (12), Arkansas (7), Georgia (3), Indiana (3).

MSCB compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8MSCBDebt collection-17+70%100%0%-

Compare side by side: MSCB vs Green Square · MSCB vs EMoneyUSA · MSCB vs Mullooly Jeffrey Rooney & Flynn · MSCB vs Credit World Services

What people say about MSCB

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Latest MSCB complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursIAExplainedYes
Oct 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Oct 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Sep 15, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Sep 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Jul 19, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingARExplainedYes
Jun 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
Jun 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMSExplainedYes
May 6, 2026Credit reportingIncorrect information on your reportAccount information incorrectMSExplainedYes
Jan 20, 2026Debt collectionCommunication tacticsFrequent or repeated callsMSExplainedYes

Questions about MSCB

How many complaints does MSCB have?

MSCB has 57 complaints on record since April 2018, including 17 in the last 12 months and 2 in the last 30 days. That makes it number 1,166 of every company by complaints this year.

Does MSCB respond to complaints?

Yes. MSCB answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with MSCB?
Is MSCB legit?

MSCB is a real company with a public complaint record: consumers have complained about it 57 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MSCB legit? for the signals, red flags and how to protect yourself.

Are complaints about MSCB going up or down?

Up. There were 17 complaints in the last 12 months against 10 in the 12 before (+70%). See every month.

How do I file a complaint against MSCB?

Complain to MSCB in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most MSCB complaints come from?

Most come from Tennessee (25), Mississippi (12), Arkansas (7). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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