Lender · complaint record
National Financial complaints
Filed under National Financial LLC
Consumers have filed 63 complaints about National Financial since 2013, 10 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 44% with relief for the customer. The most common problem is struggling to pay your loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 63
- Last 12 months
- 10
- Answered on time
- 100%
- Closed with relief
- 44%
- Last 30 days
- 1
- Rank
- #94 of 272
Since December 2013
0% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 20, 2026
Most complained-about personal & payday lenders
National Financial complaints by month
The busiest month was October 2026 (3 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How National Financial answered all time
- Closed with monetary relief23.2%
- Closed with non-monetary relief711.1%
- Closed with explanation5384.1%
- In progress11.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What National Financial complaints are about
Top National Financial problems
Where National Financial complaints come from
Most complaints: Delaware (37), Pennsylvania (11), Maryland (9), New Jersey (4), Missouri (1).
National Financial compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | National FinancialPayday & personal loans | - | 10 | - |
Compare side by side: National Financial vs SoLo Funds · National Financial vs AAA Auto Title Loans · National Financial vs Powerpay · National Financial vs AmeriCash
What people say about National Financial
All experiencesNo experiences with National Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest National Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Payday & personal loans | Struggling to pay your loan | In progress |
| Oct 14, 2026 | Payday & personal loans | Can't stop withdrawals from your bank account | Money back |
| Oct 14, 2026 | Payday & personal loans | Struggling to pay your loan | Fixed |
| Jul 30, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| May 18, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Fixed |
| Mar 20, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Mar 11, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 5, 2026 | Payday & personal loans | Problem when making payments | Money back |
| Dec 31, 2025 | Payday & personal loans | Problem when making payments | Explained |
| Nov 30, 2025 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 9, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 5, 2025 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
Questions about National Financial
How many complaints does National Financial have?
National Financial has 63 complaints on record since December 2013, including 10 in the last 12 months and 1 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does National Financial respond to complaints?
Yes. National Financial answered 100% of its complaints on time (within 15 days) and closed 44% with relief - money back or a fix; 22.2% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with National Financial?
The most common problems are struggling to pay your loan (18), charged fees or interest you didn't expect (10), problem when making payments (2).
Is National Financial legit?
National Financial is a real company with a public complaint record: consumers have complained about it 63 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is National Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about National Financial going up or down?
Roughly level. There were 10 complaints in the last 12 months against 10 in the 12 before (0%). See every month.
How do I file a complaint against National Financial?
Complain to National Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most National Financial complaints come from?
Most come from Delaware (37), Pennsylvania (11), Maryland (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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