Student loans
National Student Debt Advisory student loans complaints
Consumers have filed 10 complaints about National Student Debt Advisory's student loans. See the whole National Student Debt Advisory record.
National Student Debt Advisory against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | National Student Debt Advisory | 0 | - | - |
Latest National Student Debt Advisory student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jul 8, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Apr 8, 2020 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | No timely reply |
| Oct 17, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| May 3, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| Jan 8, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| Dec 7, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | No timely reply |
| Sep 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 1, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Money back |
| Jan 9, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Money back |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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