Loan servicer · complaint record
National Student Debt Advisory complaints
Filed under National Student Debt Advisory Corp.
Consumers have filed 12 complaints about National Student Debt Advisory since 2017, none in the last 12 months. It answered 0% on time and closed 100% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since January 2017
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Oct 1, 2021
National Student Debt Advisory complaints by month
The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How National Student Debt Advisory answered all time
- Closed with monetary relief216.7%
- Untimely response1083.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What National Student Debt Advisory complaints are about
Top National Student Debt Advisory problems
Inside "Dealing with your lender or servicer"
- Keep getting calls about your loan 3
- Received bad information about your loan 2
- Don't agree with the fees charged 1
Where National Student Debt Advisory complaints come from
Most complaints: Michigan (2), North Carolina (1), New York (1), Ohio (1), Pennsylvania (1).
National Student Debt Advisory compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | National Student Debt AdvisoryStudent loans | - | 0 | - |
Compare side by side: National Student Debt Advisory vs Earnest · National Student Debt Advisory vs College Ave Student Loan Servicing · National Student Debt Advisory vs Meritize Financial · National Student Debt Advisory vs LendKey Technologies
What people say about National Student Debt Advisory
All experiencesNo experiences with National Student Debt Advisory yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest National Student Debt Advisory complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Jul 8, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | No timely reply |
| Apr 8, 2020 | Student loans | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | No timely reply |
| Jan 29, 2019 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | No timely reply |
| Oct 17, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| May 3, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| Jan 8, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | No timely reply |
| Dec 7, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | No timely reply |
| Oct 18, 2017 | Debt relief & credit repair | Fraud or scam | No timely reply |
| Sep 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 1, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Money back |
| Jan 9, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Money back |
Questions about National Student Debt Advisory
How many complaints does National Student Debt Advisory have?
National Student Debt Advisory has 12 complaints on record since January 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does National Student Debt Advisory respond to complaints?
Yes. National Student Debt Advisory answered 0% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with National Student Debt Advisory?
The most common problems are dealing with your lender or servicer (6), dealing with my lender or servicer (2), fraud or scam (1).
Is National Student Debt Advisory legit?
National Student Debt Advisory is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is National Student Debt Advisory legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against National Student Debt Advisory?
Complain to National Student Debt Advisory in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most National Student Debt Advisory complaints come from?
Most come from Michigan (2), North Carolina (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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