Mortgages
Nations Direct Mortgage mortgages complaints
Consumers have filed 155 complaints about Nations Direct Mortgage's mortgages, 8 in the last 12 months. Nations Direct Mortgage answered 100% on time and closed 0% with relief. See the whole Nations Direct Mortgage record.
Nations Direct Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Nations Direct Mortgage | 8 | 100% | 0% |
Latest Nations Direct Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 11, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 9, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 4, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 23, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 15, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jan 20, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jan 9, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 22, 2025 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Dec 31, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 15, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 21, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 13, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jul 1, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 24, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 25, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 20, 2024 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| May 13, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| May 1, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Apr 27, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 17, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 12, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 6, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 20, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 19, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Jan 4, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 1, 2023 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 23, 2023 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 11, 2023 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 4, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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