Mortgage company · complaint record
Neighborhoods United complaints
Filed under Neighborhoods United, LLC
Consumers have filed 12 complaints about Neighborhoods United since 2020, none in the last 12 months. It answered 75% on time and closed 17% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 12
- Last 12 months
- 0
- Answered on time
- 75%
- Closed with relief
- 17%
- Last 30 days
- 0
- Rank
- -
Since January 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 7, 2024
Neighborhoods United complaints by month
The busiest month was August 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Neighborhoods United answered all time
- Closed with monetary relief18.3%
- Closed with non-monetary relief18.3%
- Closed with explanation1083.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Neighborhoods United complaints are about
Top Neighborhoods United problems
Inside "Trouble during payment process"
- Payment process 1
- Loan sold or transferred to another company 1
Where Neighborhoods United complaints come from
Most complaints: Illinois (2), Pennsylvania (2), Alabama (1), Florida (1), Georgia (1).
Neighborhoods United compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Neighborhoods UnitedMortgages | - | 0 | - |
Compare side by side: Neighborhoods United vs Midwest Loan Services · Neighborhoods United vs Truhome Solutions · Neighborhoods United vs NEXA Mortgage · Neighborhoods United vs Hilltop
What people say about Neighborhoods United
All experiencesNo experiences with Neighborhoods United yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Neighborhoods United complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 7, 2024 | Mortgages | Trouble during payment processPayment process | Money back |
| Oct 25, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Oct 8, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 18, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Fixed |
| Jun 12, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 2, 2022 | Mortgages | Trouble during payment process | Explained |
| Jun 28, 2022 | Mortgages | Trouble during payment process | Explained |
| Sep 8, 2021 | Mortgages | Closing on a mortgage | Explained |
| Aug 25, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Aug 25, 2021 | Mortgages | Trouble during payment process | Explained |
| Jul 12, 2021 | Mortgages | Trouble during payment process | Explained |
| Jan 15, 2020 | Mortgages | Struggling to pay mortgage | Explained |
Questions about Neighborhoods United
How many complaints does Neighborhoods United have?
Neighborhoods United has 12 complaints on record since January 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Neighborhoods United respond to complaints?
Yes. Neighborhoods United answered 75% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Neighborhoods United?
The most common problems are trouble during payment process (6), struggling to pay mortgage (4), closing an account (1).
Is Neighborhoods United legit?
Neighborhoods United is a real company with a public complaint record: consumers have complained about it 12 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Neighborhoods United legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Neighborhoods United?
Complain to Neighborhoods United in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Neighborhoods United complaints come from?
Most come from Illinois (2), Pennsylvania (2), Alabama (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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