Auto loans & leases
New City Funding auto loans & leases complaints
Consumers have filed 52 complaints about New City Funding's auto loans & leases, 8 in the last 12 months. New City Funding answered 62.5% on time and closed 0% with relief. See the whole New City Funding record.
New City Funding against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | New City Funding | 8 | 62.5% | 0% |
Latest New City Funding auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 3, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 23, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Feb 2, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Dec 31, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 24, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Dec 20, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 18, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 8, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Mar 11, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 10, 2025 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Feb 6, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 25, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jan 24, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Sep 24, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 3, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 3, 2024 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Mar 1, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 30, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 30, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 27, 2023 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jun 2, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 10, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 25, 2023 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 30, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 24, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 2, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jun 17, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 17, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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