Debt collector · complaint record
Nexum Group complaints
Filed under Nexum Group Inc
Consumers have filed 46 complaints about Nexum Group since 2023, 7 of them in the last 12 months (-56% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 46
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #837 of 1,963
Since May 2023
-56% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 24, 2026
Most complained-about debt collectors
Nexum Group complaints by month
The busiest month was September 2024 (4 complaints). Complaints in the last 12 months are down 56% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Nexum Group answered all time
- Closed with monetary relief12.2%
- Closed with non-monetary relief48.7%
- Closed with explanation4189.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Nexum Group complaints are about
Top Nexum Group problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 7
- Debt was result of identity theft 2
- Debt was paid 1
Where Nexum Group complaints come from
Most complaints: Florida (19), Texas (5), South Carolina (3), California (3), Illinois (3).
Nexum Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Nexum GroupDebt collection | - | 7 | - |
Compare side by side: Nexum Group vs Green Square · Nexum Group vs EMoneyUSA · Nexum Group vs Mullooly Jeffrey Rooney & Flynn · Nexum Group vs Credit World Services
What people say about Nexum Group
All experiencesNo experiences with Nexum Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Nexum Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 24, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 23, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 6, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 18, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 12, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 2, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 4, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Nexum Group
How many complaints does Nexum Group have?
Nexum Group has 46 complaints on record since May 2023, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Nexum Group respond to complaints?
Yes. Nexum Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Nexum Group?
The most common problems are communication tactics (6), attempts to collect debt not owed (10), incorrect information on your report (10).
Is Nexum Group legit?
Nexum Group is a real company with a public complaint record: consumers have complained about it 46 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nexum Group legit? for the signals, red flags and how to protect yourself.
Are complaints about Nexum Group going up or down?
Down. There were 7 complaints in the last 12 months against 16 in the 12 before (-56%). See every month.
How do I file a complaint against Nexum Group?
Complain to Nexum Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Nexum Group complaints come from?
Most come from Florida (19), Texas (5), South Carolina (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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