Student loans
Northland Group student loans complaints
Consumers have filed 9 complaints about Northland Group's student loans. See the whole Northland Group record.
Northland Group against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Northland Group | 0 | - | - |
Latest Northland Group student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| Jul 27, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| Jul 13, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Fixed |
| Mar 31, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| Jul 13, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Jun 24, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| Jun 4, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Fixed |
| Apr 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Fixed |
| Jun 18, 2013 | Student loans | Problems when you are unable to pay | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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