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Debt collector · complaint record

Northland Group complaints

Consumers have filed 452 complaints about Northland Group since 2013, none in the last 12 months. It answered 99.8% on time and closed 58% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
452

Since January 2013

Last 12 months
0

new vs the year before

Answered on time
99.8%

Industry: 96.5%

Closed with relief
58%

Typical debt collector: 24%

Last 30 days
0

Newest: Feb 27, 2020

Rank
-

Northland Group complaints by month

The busiest month was March 2014 (15 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Northland Group answered all time

  • Closed with monetary relief10.2%
  • Closed with non-monetary relief26057.5%
  • Closed with explanation18841.6%
  • Closed30.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Northland Group complaints are about

  • Debt collection41492%
  • Credit reporting123%
  • Credit cards112%
  • Student loans92%
  • Mortgages20.4%
  • Auto loans & leases20.4%
  • Bank accounts20.4%

Top Northland Group problems

Inside "Cont'd attempts collect debt not owed"

  • Debt is not mine 94
  • Debt was paid 41
  • Debt resulted from identity theft 16
  • Debt was discharged in bankruptcy 4

Where Northland Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (61), Florida (44), New York (44), Texas (39), Georgia (21).

Northland Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Northland GroupDebt collection-0new99.8%58%-

Compare side by side: Northland Group vs Green Square · Northland Group vs EMoneyUSA · Northland Group vs Mullooly Jeffrey Rooney & Flynn · Northland Group vs Credit World Services

What people say about Northland Group

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Latest Northland Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 27, 2020Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Jan 24, 2020Credit reportingIncorrect information on your reportAccount information incorrectDCExplainedYes
Sep 12, 2019Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Mar 11, 2019Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedYes
Mar 4, 2019Debt collectionAttempts to collect debt not owedDebt was paidDEExplainedYes
Nov 15, 2018Debt collectionAttempts to collect debt not owedDebt was result of identity theft-ExplainedYes
Nov 15, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Oct 3, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Sep 5, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debt-ExplainedYes
Jul 18, 2018Debt collectionAttempts to collect debt not owedDebt was paidNJMoney backYes
Jul 9, 2018Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payMIExplainedYes
Jun 21, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

Questions about Northland Group

How many complaints does Northland Group have?

Northland Group has 452 complaints on record since January 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Northland Group respond to complaints?

Yes. Northland Group answered 99.8% of its complaints on time (within 15 days) and closed 58% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Northland Group?
Is Northland Group legit?

Northland Group is a real company with a public complaint record: consumers have complained about it 452 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Northland Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Northland Group?

Complain to Northland Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Northland Group complaints come from?

Most come from California (61), Florida (44), New York (44). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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