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Complaint log

Oceanfirst Financial complaint log

The newest complaints about Oceanfirst Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Bank accountsManaging an accountDeposits and withdrawalsNYIn progressYes
Nov 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJIn progressYes
Oct 31, 2026Payday & personal loansImproper use of your reportReporting company used your report improperlyPAIn progressYes
Sep 17, 2026Bank accountsClosing an accountCan't close your accountNJExplainedYes
Sep 16, 2026Money transfers & appsOther transaction problemNJExplainedYes
Aug 27, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Aug 14, 2026MortgagesClosing on a mortgageDelays with the closing processPAExplainedYes
Aug 1, 2026Bank accountsManaging an accountProblem making or receiving paymentsNJExplainedYes
Jul 10, 2026Bank accountsOpening an accountUnable to open an accountNJExplainedYes
May 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedYes
Apr 3, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Apr 1, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Mar 25, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Mar 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNJExplainedYes
Jan 23, 2026Bank accountsClosing an accountCompany closed your accountPAExplainedYes
Jan 1, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Nov 24, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedYes
Sep 30, 2025MortgagesTrouble during payment processPayment processNJExplainedYes
Sep 24, 2025MortgagesIncorrect information on your reportAccount status incorrectCAExplainedYes
Jul 2, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesFLExplainedYes
Jun 19, 2025Money transfers & appsFraud or scamNJExplainedYes
Jun 17, 2025Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtPAExplainedYes
Jun 7, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingNJExplainedYes
Mar 22, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNJExplainedYes
Jan 30, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNJMoney backYes
Jan 22, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Jan 18, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountNJExplainedYes
Dec 17, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNJMoney backYes
Nov 16, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Nov 5, 2024Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 30, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedYes
Jul 11, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
May 16, 2024Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Mar 19, 2024MortgagesClosing on a mortgageFees or costs after closingDEExplainedYes
Mar 17, 2024Bank accountsClosing an accountFees charged for closing accountNJExplainedYes
Mar 14, 2024Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedYes
Feb 17, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesNJExplainedYes
Jan 10, 2024Money transfers & appsFraud or scamNJExplainedYes
Aug 25, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNJExplainedYes
Jul 18, 2023Bank accountsManaging an accountFee problemNJExplainedYes
Jul 17, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedYes
Jul 14, 2023Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNJMoney backYes
Jun 27, 2023Bank accountsManaging an accountProblem making or receiving paymentsNJExplainedYes
Mar 6, 2023Bank accountsOpening an accountDidn't receive terms that were advertisedNYMoney backYes
Feb 25, 2023Bank accountsManaging an accountBanking errorsNYMoney backYes
Feb 1, 2023MortgagesTrouble during payment processPAExplainedYes
Jan 24, 2023CryptoFraud or scamNJExplainedYes
Nov 14, 2022MortgagesTrouble during payment processNJExplainedYes
Sep 4, 2022Bank accountsManaging an accountBanking errorsFLExplainedYes
Jun 16, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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