Bank · complaint record
Oceanfirst Financial complaints
Filed under OCEANFIRST FINANCIAL CORP.
Consumers have filed 57 complaints about Oceanfirst Financial since 2021, 17 of them in the last 12 months (+42% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 57
- Last 12 months
- 17
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #119 of 188
Since August 2021
+42% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 13, 2026
Most complained-about banks & credit unions
Oceanfirst Financial complaints by month
The busiest month was September 2021 (3 complaints). Complaints in the last 12 months are up 42% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Oceanfirst Financial answered all time
- Closed with monetary relief915.8%
- Closed with explanation4578.9%
- In progress35.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Oceanfirst Financial complaints are about
Top Oceanfirst Financial problems
Inside "Managing an account"
- Deposits and withdrawals 7
- Banking errors 4
- Problem using a debit or ATM card 3
- Problem making or receiving payments 3
- Funds not handled or disbursed as instructed 1
- Fee problem 1
Where Oceanfirst Financial complaints come from
Most complaints: New Jersey (39), New York (7), Pennsylvania (6), Florida (2), Georgia (1).
Oceanfirst Financial compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Oceanfirst FinancialBank accounts | - | 17 | - |
Compare side by side: Oceanfirst Financial vs Bancfirst · Oceanfirst Financial vs Banner · Oceanfirst Financial vs Customers Bancorp · Oceanfirst Financial vs RBC Bank
What people say about Oceanfirst Financial
All experiencesNo experiences with Oceanfirst Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Oceanfirst Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Oct 31, 2026 | Payday & personal loans | Improper use of your reportReporting company used your report improperly | In progress |
| Sep 17, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 16, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Aug 27, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 14, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Aug 1, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jul 10, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| May 6, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 3, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Apr 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about Oceanfirst Financial
How many complaints does Oceanfirst Financial have?
Oceanfirst Financial has 57 complaints on record since August 2021, including 17 in the last 12 months and 3 in the last 30 days. That makes it number 1,166 of every company by complaints this year.
Does Oceanfirst Financial respond to complaints?
Yes. Oceanfirst Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Oceanfirst Financial?
The most common problems are managing an account (19), closing an account (5), opening an account (3).
Is Oceanfirst Financial legit?
Oceanfirst Financial is a real company with a public complaint record: consumers have complained about it 57 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Oceanfirst Financial legit? for the signals, red flags and how to protect yourself.
Are complaints about Oceanfirst Financial going up or down?
Up. There were 17 complaints in the last 12 months against 12 in the 12 before (+42%). See every month.
How do I file a complaint against Oceanfirst Financial?
Complain to Oceanfirst Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Oceanfirst Financial complaints come from?
Most come from New Jersey (39), New York (7), Pennsylvania (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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