Mortgages
Ofg Bancorp mortgages complaints
Consumers have filed 19 complaints about Ofg Bancorp's mortgages, 9 in the last 12 months. Ofg Bancorp answered 100% on time and closed 0% with relief. See the whole Ofg Bancorp record.
Ofg Bancorp against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Ofg Bancorp | 9 | 100% | 0% |
Latest Ofg Bancorp mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 21, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 20, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 11, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 14, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Apr 13, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Mar 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jan 18, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 17, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 15, 2025 | Mortgages | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 1, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jun 20, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 2, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 27, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 10, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 9, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jan 3, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Dec 8, 2024 | Mortgages | Trouble during payment processFees charged | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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