Mortgages
OneMain Financial mortgages complaints
Consumers have filed 48 complaints about OneMain Financial's mortgages, 6 in the last 12 months. OneMain Financial answered 100% on time and closed 0% with relief. See the whole OneMain Financial record.
OneMain Financial against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | OneMain Financial | 6 | 100% | 0% |
Latest OneMain Financial mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 11, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| May 22, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jan 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jan 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Dec 9, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Dec 4, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Oct 9, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Sep 16, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jul 7, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 26, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Apr 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Mar 26, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Fixed |
| Mar 25, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jun 30, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 24, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 1, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 24, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Money back |
| Jan 19, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 19, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 1, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 5, 2023 | Mortgages | Trouble during payment process | Money back |
| Oct 4, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Sep 26, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 4, 2022 | Mortgages | Struggling to pay mortgage | Explained |
| Feb 18, 2022 | Mortgages | Trouble during payment process | Fixed |
| Dec 3, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 1, 2021 | Mortgages | Closing on a mortgage | Explained |
| Nov 17, 2021 | Mortgages | Trouble during payment process | Explained |
| Oct 9, 2021 | Mortgages | Closing on a mortgage | Explained |
| Oct 7, 2021 | Mortgages | Struggling to pay mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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