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Complaint log

OneMain Financial complaint log

The newest complaints about OneMain Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementIAIn progressYes
Nov 11, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAFixedYes
Nov 10, 2026Credit cardsProblem when making paymentsProblem during payment processNDIn progressYes
Nov 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 9, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAIn progressYes
Nov 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAIn progressYes
Nov 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Nov 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 7, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 6, 2026Credit reportingIncorrect information on your reportAccount status incorrectGAExplainedYes
Nov 6, 2026Payday & personal loansCharged fees or interest you didn't expectCAIn progressYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Nov 5, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionALExplainedYes
Nov 5, 2026Credit cardsFees or interestCharged too much interestAZIn progressYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Nov 5, 2026Payday & personal loansCan't contact lender or servicerNEExplainedYes
Nov 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 4, 2026Credit cardsStruggling to pay your billProblem lowering your monthly paymentsGAIn progressYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXIn progressYes
Nov 4, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMNIn progressYes
Nov 4, 2026Payday & personal loansStruggling to pay your loanGAIn progressYes
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYFixedYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAFixedYes
Nov 4, 2026Payday & personal loansProblem with additional add-on products or servicesMIIn progressYes
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 4, 2026Payday & personal loansCharged fees or interest you didn't expectTXIn progressYes
Nov 3, 2026Payday & personal loansCharged fees or interest you didn't expectFLIn progressYes
Nov 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementIAIn progressYes
Nov 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysPAIn progressYes
Nov 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSDExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOIn progressYes
Nov 2, 2026Debt collectionCommunication tacticsCalled before 8am or after 9pmPAIn progressYes
Nov 2, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsFLExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectOKFixedYes
Nov 1, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMIIn progressYes
Nov 1, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMNFixedYes
Oct 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZIn progressYes
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyVAIn progressYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSFixedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysSCExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 30, 2026Payday & personal loansCharged fees or interest you didn't expectTXIn progressYes
Oct 30, 2026Payday & personal loansGetting a line of creditUTIn progressYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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