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Auto loans & leases

OpenRoad Lending auto loans & leases complaints

Consumers have filed 61 complaints about OpenRoad Lending's auto loans & leases, 5 in the last 12 months. OpenRoad Lending answered 100% on time and closed 0% with relief. See the whole OpenRoad Lending record.

OpenRoad Lending against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13OpenRoad Lending5new100%0%61

Every auto lender ranked

Latest OpenRoad Lending auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Jun 27, 2019Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingSCMoney backYes
Apr 16, 2019Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingAZExplainedYes
Jan 2, 2019Auto loans & leasesGetting a loan or leaseCredit denialNYExplainedYes
Sep 24, 2018Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingAZExplainedYes
Sep 12, 2018Auto loans & leasesGetting a loan or leaseCredit denialALExplainedYes
Aug 16, 2018Auto loans & leasesGetting a loan or leaseConfusing or misleading advertising or marketingFLExplainedYes
May 11, 2018Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingALExplainedYes
Oct 25, 2017Auto loans & leasesImproper use of your reportCredit inquiries on your report that you don't recognize-ExplainedYes
Aug 7, 2017Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Jul 18, 2017Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingFLExplainedYes
Jun 26, 2017Auto loans & leasesGetting a loan or leaseChanges in terms mid-deal or after closingOHExplainedYes
Jun 8, 2017Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingCAExplainedYes
Apr 12, 2017Auto loans & leasesShopping for a loan or leaseTXExplainedYes
Jan 19, 2017Auto loans & leasesTaking out the loan or leaseSCExplainedYes
Nov 13, 2016Auto loans & leasesShopping for a loan or leaseOHExplainedYes
Nov 13, 2016Auto loans & leasesShopping for a loan or leaseOHExplainedYes
Nov 8, 2016Auto loans & leasesTaking out the loan or leaseNYExplainedYes
Aug 31, 2016Auto loans & leasesManaging the loan or leaseOHExplainedYes
Aug 31, 2016Auto loans & leasesShopping for a loan or leaseFLClosedYes
Aug 30, 2016Auto loans & leasesShopping for a loan or leaseFLExplainedYes
Aug 24, 2016Auto loans & leasesShopping for a loan or leaseFLExplainedYes
Aug 2, 2016Auto loans & leasesManaging the loan or leaseOHExplainedYes
Jun 21, 2016Auto loans & leasesShopping for a loan or leaseAZExplainedYes
May 11, 2016Auto loans & leasesShopping for a loan or leaseCAExplainedYes
Apr 24, 2016Auto loans & leasesShopping for a loan or leaseNYClosedYes
Apr 10, 2016Auto loans & leasesTaking out the loan or leaseCAClosedYes
Feb 27, 2016Auto loans & leasesShopping for a loan or leaseTXExplainedYes
Jan 21, 2016Auto loans & leasesShopping for a loan or leaseGAExplainedYes
Sep 9, 2015Auto loans & leasesManaging the loan or leaseCAExplainedYes
Aug 31, 2015Auto loans & leasesTaking out the loan or leaseOKExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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