Complaint log
Oportun complaint log
The newest complaints about Oportun, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 25, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 25, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 23, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 23, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 22, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 22, 2026 | Payday & personal loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Sep 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 17, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Sep 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 13, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 6, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 6, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 5, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 3, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 2, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 2, 2026 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 31, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 31, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 27, 2026 | Credit cards | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 25, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 24, 2026 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Aug 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works