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Payment company · complaint record

OS National complaints

Consumers have filed 6 complaints about OS National since 2022, 1 of them in the last 12 months. It answered 0% on time and closed 40% with relief for the customer. The most common problem is fraud or scam.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
6

Since January 2022

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 98.1%

Closed with relief
40%

Typical payment company: 16%

Last 30 days
0

Newest: Sep 19, 2026

Rank
#51 of 72

Most complained-about payment apps & money transfer services

OS National complaints by month

The busiest month was January 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How OS National answered all time

  • Closed with monetary relief233.3%
  • Closed with explanation350%
  • Untimely response116.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What OS National complaints are about

  • Money transfers & apps350%
  • Mortgages350%

Top OS National problems

Where OS National complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (1), Colorado (1), Georgia (1), South Carolina (1), Tennessee (1).

OS National compared with other payment apps & money transfer services

#CompanyScore12 monthsChangeOn timeReliefGrade
1Ria EnviaMoney transfers & apps3962+13%96.8%0%D
2Bill.ComMoney transfers & apps5555+62%100%4%C
3Global Tel*LinkMoney transfers & apps4046+48%93.5%15%D
4AirtmMoney transfers & apps038+192%50%0%F
5Paysend USMoney transfers & apps1026new88.5%0%F
6Ingo MoneyMoney transfers & apps10260%88.5%0%F
7PLS GroupMoney transfers & apps7225+32%100%16%B
8OS NationalMoney transfers & apps-1new0%40%-

Compare side by side: OS National vs Ria Envia · OS National vs Bill.Com · OS National vs Global Tel*Link · OS National vs Airtm

What people say about OS National

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Latest OS National complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 19, 2026Money transfers & appsFraud or scamCANo timely replyNo
Feb 20, 2023MortgagesClosing on a mortgageGAExplainedYes
Sep 2, 2022MortgagesClosing on a mortgageTNExplainedYes
Aug 26, 2022Money transfers & appsFraud or scamTXExplainedYes
Mar 28, 2022Money transfers & appsMoney was not available when promisedSCMoney backYes
Jan 31, 2022MortgagesTrouble during payment processCOMoney backYes

Questions about OS National

How many complaints does OS National have?

OS National has 6 complaints on record since January 2022, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does OS National respond to complaints?

Yes. OS National answered 0% of its complaints on time (within 15 days) and closed 40% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with OS National?

The most common problems are fraud or scam (2), closing on a mortgage (2), trouble during payment process (1).

Is OS National legit?

OS National is a real company with a public complaint record: consumers have complained about it 6 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is OS National legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against OS National?

Complain to OS National in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most OS National complaints come from?

Most come from California (1), Colorado (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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