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PatientFi credit cards complaints

Consumers have filed 17 complaints about PatientFi's credit cards, 11 in the last 12 months. PatientFi answered 100% on time and closed 0% with relief. See the whole PatientFi record.

PatientFi against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13PatientFi11new100%0%17

Every card issuer ranked

Latest PatientFi credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2026Credit cardsClosing your accountCan't close your accountCAExplainedYes
Aug 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAExplainedYes
Jul 28, 2026Credit cardsOther features, terms, or problemsOther problemCTExplainedYes
Jun 13, 2026Credit cardsFees or interestProblem with feesUTExplainedYes
May 2, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardGAExplainedYes
Apr 6, 2026Credit cardsFees or interestProblem with feesUTExplainedYes
Mar 20, 2026Credit cardsOther features, terms, or problemsOther problemCTExplainedYes
Jan 23, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardNCExplainedYes
Jan 13, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAExplainedYes
Nov 28, 2025Credit cardsOther features, terms, or problemsOther problemKYExplainedYes
Nov 22, 2025Credit cardsProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneKYExplainedYes
Oct 18, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardTXExplainedYes
Mar 14, 2024Credit cardsClosing your accountCan't close your accountTXExplainedYes
Aug 25, 2023Credit cardsGetting a credit cardCard opened without my consent or knowledgeCAExplainedYes
Feb 6, 2023Credit cardsGetting a credit cardCard opened as result of identity theft or fraudFLExplainedYes
Jan 31, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementDCExplainedYes
May 20, 2022Credit cardsGetting a credit cardApplication deniedILExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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