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Complaint log

PatientFi complaint log

The newest complaints about PatientFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Nov 3, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursKYExplainedYes
Oct 26, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 25, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 21, 2026Payday & personal loansProblem with the payoff process at the end of the loanSCExplainedYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Oct 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Oct 13, 2026Payday & personal loansCharged fees or interest you didn't expectUTExplainedYes
Oct 11, 2026Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Oct 11, 2026Payday & personal loansProblem with the payoff process at the end of the loanHIExplainedYes
Oct 10, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
Oct 8, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 7, 2026Payday & personal loansGetting a line of creditMAExplainedYes
Oct 1, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 1, 2026Payday & personal loansGetting a line of creditCAExplainedYes
Oct 1, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 21, 2026Credit cardsClosing your accountCan't close your accountCAExplainedYes
Sep 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Sep 14, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Sep 11, 2026Payday & personal loansStruggling to pay your loanNJExplainedYes
Sep 11, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Sep 10, 2026Payday & personal loansProblem when making paymentsTNExplainedYes
Sep 9, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectAZExplainedYes
Sep 4, 2026Payday & personal loansProblem with additional add-on products or servicesNYExplainedYes
Sep 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportAZExplainedYes
Aug 29, 2026Credit reportingIncorrect information on your reportAccount status incorrectMOExplainedYes
Aug 27, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWAExplainedYes
Aug 27, 2026Payday & personal loansCharged fees or interest you didn't expectNEExplainedYes
Aug 26, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Aug 23, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Aug 20, 2026Payday & personal loansGetting the loanIAExplainedYes
Aug 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 18, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Aug 17, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipCAExplainedYes
Aug 14, 2026Payday & personal loansProblem when making paymentsUTExplainedYes
Aug 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Aug 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Jul 30, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jul 28, 2026Credit cardsOther features, terms, or problemsOther problemCTExplainedYes
Jul 14, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jul 2, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCOExplainedYes
Jun 28, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectNVExplainedYes
Jun 24, 2026Payday & personal loansCharged fees or interest you didn't expectPAMoney backYes
Jun 22, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Jun 17, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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