Lender · complaint record
Pinnacle Finance complaints
Filed under Pinnacle Finance LLC
Consumers have filed 7 complaints about Pinnacle Finance since 2019, 2 of them in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #169 of 272
Since June 2019
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Aug 18, 2026
Most complained-about personal & payday lenders
Pinnacle Finance complaints by month
The busiest month was June 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pinnacle Finance answered all time
- Closed with monetary relief114.3%
- Closed with non-monetary relief114.3%
- Closed with explanation571.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pinnacle Finance complaints are about
Top Pinnacle Finance problems
Inside "Problem with a company's investigation into an existing problem"
- Their investigation did not fix an error on your report 1
Where Pinnacle Finance complaints come from
Most complaints: Texas (2), Ohio (2), Mississippi (1), District of Columbia (1), Georgia (1).
Pinnacle Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Pinnacle FinancePayday & personal loans | - | 2 | - |
Compare side by side: Pinnacle Finance vs SoLo Funds · Pinnacle Finance vs AAA Auto Title Loans · Pinnacle Finance vs Powerpay · Pinnacle Finance vs AmeriCash
What people say about Pinnacle Finance
All experiencesNo experiences with Pinnacle Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pinnacle Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 18, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 27, 2026 | Payday & personal loans | Getting the loan | Fixed |
| Jun 18, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 7, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 6, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 4, 2019 | Mortgages | Trouble during payment process | Money back |
Questions about Pinnacle Finance
How many complaints does Pinnacle Finance have?
Pinnacle Finance has 7 complaints on record since June 2019, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Pinnacle Finance respond to complaints?
Yes. Pinnacle Finance answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Pinnacle Finance?
The most common problems are problem with a company's investigation into an existing problem (1), getting the loan (1), incorrect information on your report (1).
Is Pinnacle Finance legit?
Pinnacle Finance is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pinnacle Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pinnacle Finance?
Complain to Pinnacle Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pinnacle Finance complaints come from?
Most come from Texas (2), Ohio (2), Mississippi (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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