Mortgages
PNC Bank mortgages complaints
Consumers have filed 7,556 complaints about PNC Bank's mortgages, 418 in the last 12 months (+39%). PNC Bank answered 100% on time and closed 5% with relief. See the whole PNC Bank record.
PNC Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | PNC Bank | 418 | 100% | 5% |
Latest PNC Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Nov 10, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 10, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | In progress |
| Nov 6, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Nov 6, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Nov 4, 2026 | Mortgages | Trouble during payment processInterest rate | In progress |
| Nov 4, 2026 | Mortgages | Trouble during payment processLien release | In progress |
| Nov 3, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | In progress |
| Nov 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 31, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 30, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | In progress |
| Oct 30, 2026 | Mortgages | Trouble during payment processPaying off the loan | In progress |
| Oct 30, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | In progress |
| Oct 28, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 27, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 27, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | In progress |
| Oct 25, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | In progress |
| Oct 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 19, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 16, 2026 | Mortgages | Trouble during payment processLien release | In progress |
| Oct 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | In progress |
| Oct 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | In progress |
| Oct 15, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 15, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | In progress |
| Oct 15, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | In progress |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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